This post comes from an Assistive Technology Professionals LinkedIn group, of which I’m a member. As someone with low vision using magnification software, I have certainly experienced difficulties in filling “accessible” web-based forms.

When we submit user data as in financial transactions, travel and entertainment bookings, or in filling surveys, it is quite common that we make mistakes. Let’s imagine we submit a form at the minimum of three times but we fail without knowing the reason for the failed form submission. Then one of our intelligent friend tells us to correct the fields that are marked in red. Even after correcting them, we couldn’t submit the form. Then another friend says to look for a tick mark in the date of birth that says that the date format is not correct. Even though we are familiar with these colours and visual cues, we wouldn’t expect them in all the places. Don’t we exclaim “Why can’t they just explain in words?” If this is a common experience for a common user, then I wonder about the frustrations of a person who is colour blind, a person who is Blind or low vision, a person who has limited cognitive abilities and who needs help in understanding these complex scenarios. Read more…

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